Lin Homer

HMRC on TV

By janetl

We link below to an interesting video of a meeting between the House of Commons Treasury Sub-Committee and Lin Homer, HMRC’s Chief Executive and Permanent Secretary and Ruth Owen, Director General.  This is from a meeting on 31 October 2012 and the clip is relevant as it covers a number of HMRC topics, specifically: Compliance [...]

Recruitment at HMRC

By janetl

Lin Homer, Chief Executive at HMRC, has announced that ‘up to 1,000 additional contact centre staff’ will be recruited by the end of March 2013.  This is in recognition of criticism that existing contact centres fall short of the industry standard of answering 90% of calls the first time.  The recruitment of these additional employees [...]

From George to Lin – HMRC Objectives for 2012/13

By Ian Holloway

In a friendly letter to HMRC’s new Chief Executive Lin Homer, the Chancellor George Osborne outlines the remit for her department in 2012/13.  These are: Improving Tax Collection Chief objective (‘priority’) for Ms Homer is the requirement to maximise revenue in 12/13 in the sum of at least £17 billion.  This will be, primarily, by [...]

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