RTI – Improving Data QualityFriday, December 16th, 2011
Last week, we started to address the issue of actually what data will be included in the RTI submission that we will be required to send. With most of the other questions either answered or being addressed, this seemed to be the final piece of the puzzle. The Data Improvement Project (DIP) had been started at HMRC and they had made presentations at both the Customer User Groups and Pilot Employer events. The focus was, simply, to tidy up the quality of the data that we held in the payroll systems. Poor data feeding into HMRC would, inevitably, lead to poor data coming out in the exchange of data via real time. Last week, as if on cue, HMRC issued a press statement specifically about the issue of data quality.
The September 2011 Employer Bulletin, No. 39, first mentioned their concerns about data quality – see the link below. They advised that they were planning to improve their guidance and conduct targeted employer support visits. The press statement expanded on this, advising that HMRC would be offering to help employers improve their data quality by introducing Targeted Employer Support (TES). This would be instigated at over 1,000 employers which HMRC had identified as having the most issues with the quality of their data. TES would be specific to each of the employers in the project in an attempt to address and improve the data quality, specifically:
- National Insurance Number (incorrect or missing)
- Date of Birth (incorrect or missing)
- Name (incomplete, misspelt or even made up)
In the press statement, Stephen Banyard, Acting Director General for Personal Tax, said:
‘We want to work in partnership with employers to improve data quality. There are wins for both parties from better data quality.
“Pilot visits have shown that this face to face support can make a real difference to the quality of data we receive from employers and consequently will greatly assist the coming move to Real Time Information (RTI).
“Every year, employers send PAYE data to HMRC. While most is accurate, mistakes can be made. This can cause problems for employees such as wrong amounts being deducted from their pay. It can also use up valuable employer and HMRC time and money putting the error right.
“HMRC is working hard to get data quality ready before RTI comes in and, as well as TES visits, we will improve the communications and guidance we provide on this subject.’
Such is the concern about data quality, HMRC have devoted a portion of the RTI section on the Website specifically with tips and advice on improving it. See the link below.
As we commented last week, RTI is the perfect opportunity for us to tidy up our payroll systems. However, it is not only about the data that we hold and maintain now, it is also about the quality of data that is provided to us by other departments.
Therefore, HMRC’s TES is an excellent idea and should help. However, in the long term, it is up to organisations to improve the flow and provision of information internally. New Year resolution time!!
- Payroll Help 28 October 2011 – RTI The Beginning
- Payroll Help 04 November 2011 – RTI – What HMRC Did Next
- Payroll Help 11 November 2011 – RTI – The First Consultation
- Payroll Help 18 November 2011 – RTI – The Consultation Response
- Payroll Help 23 November 2011 – RTI Needs You!
- Payroll Help 26 November 2011 – RTI – Summary
- Payroll Help 10 December 2011 – RTI – The ‘What’?
- Improving the Operation of Pay As You Earn (PAYE) – HMRC Impact Assessment
- Universal Credit – Welfare that Works
- Improving the Operation of Pay As You Earn (PAYE) – Collecting Real Time Information
- HMRC Press Statement 04 April 2011
- HMRC Statement 13 May 2011
- Summary of Responses 30 September 2011
- HMRC – Draft RTI Regulations (PAYE)
- HMRC – Draft RTI Regulations (NICs)
- HMRC – Draft RTI Regulations (CIS)
- HMRC – Draft PAYE Direction (Technical Note)
- NDS – HMRC Press Statement 23 November 2011
- HMRC - Employer Bulletin 39
- NDS – HMRC Press Statement 12 December 2011
- HMRC – Improving Your Payroll Data