Year-end Filing – Service level schedule over the tax year end

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HMRC’s online systems are closed down for a period over each tax year end in order for the validations for the new tax year to be installed. The following updated information has been released by HMRC. It is subject to change and further information will be provided as it becomes available. It is does not apply to submissions made using EDI.

For all complete End of Year (EOY) submissions
3rd April 2009 06:00 to 6th April 2009 06:00 – HMRC online portal users will be unable to access the service during this period.

4th April 2009 12:00 to 20:00 – During this period it is expected that third party software users will be able to submit their Return, but will not get a response until the end of the period. (If traffic is high during this period there may be an additional delay to response messages until the backlog has cleared.) Anyone choosing to file during this period must not attempt to re-submit their Return, because they did not get an acceptance or rejection message.

For all End of Year (EOY) submissions sent in parts
3rd April 2009 07:00 to 19:00 – Users will be able to submit and receive a response to any P14Part submissions, but any users submitting a P35Part will experience a delayed response.

6th April 2009 for up 10 days to 2 weeks – Every year HMRC stores online Returns and manages the build-up to full processing. This period has traditionally been 10 days to two weeks. This means that users will still be able to submit P14Part(s) and receive a response message. The P35Part submission can also be sent throughout this period, but will not get an immediate response message until HMRC are processing at full capacity.

Please note: Where the P14s and P35 are sent separately, HMRC only sends a success or fail response for the full return once all the parts have been consolidated and the whole Return checked against the Quality Standard. For this reason HMRC strongly recommends that employers send the P35Part as the last part.

For Expenses and Benefits submissions
3rd April 2009 06.00 to 06:00 6th April 2009 – Users will be able to submit, but will experience delays in responses until the service resumes.

For In Year Movements submissions
3rd April 2009 14:00 to 06:00 6th April 2009 – Any customers attempting to make a submission from 3rd April will receive a 1046 Authentication Failure message from the Government Gateway. We are planning to reopen the live service from 06:00 on 6th April 2009, to accept submissions based on the 2009/10 validations. We will also be supporting Test-In-Live submissions for In-Year forms within the live environment. Any customers who need to make an online submission during this period of unavailability should either wait until the service resumes on 6th April, or make the submission on paper. Customers should continue to provide a P45 (Parts 1A to 3) to any employees who have left their employment, even if the P45 (Part 1) cannot be submitted online.

Data Provisioning Service (DPS)
3rd April 2009 06:00 to 06:00 6th April 2009 – The DPS Service will be unavailable for the retrieval of all outgoing forms to any user during this period.

This entry was posted on Monday, April 6th, 2009 at 05:00 and is filed under P45 / P46. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.