Employer CD-ROM – Patch available to correct usage problems

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The HMRC Business Customer Unit has issued the following guidance for employers experiencing problems in using their new Employer CD-ROM.

We are aware that some employers are experiencing difficulties using the new Employer CD-ROM 2009. Some employers see a yellow @’Post it note’ when opening the CD-ROM explaining that there are technical difficulties.

We have identified a solution to the majority of theses cases. If you select the link below you will be able to download a patch which should enable you to use the CD-ROM. The user name and password to access this are both the same – hmrcreleases

If after the download you are still experiencing problems please visit our website at www.hmrc.gov.uk/employers/cdrom/index.htm where we will continue to update our advice.

If you are still having difficulties please ring the Online Services Helpdesk on 0845 60 55 999.

Further information:
Employer CD-ROM – Patch 3 March 2009

This entry was posted on Monday, March 16th, 2009 at 05:00 and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.